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Why Do-Overs Need to be Part of Your Marketing Strategy

I started thinking about do-overs and second chances after attending my cousin’s second wedding [same groom – the first wedding took place in the groom’s native country]. How they can be both positive and critical to your business success. I was thinking of all the times I stopped myself when I was probably inches or millimeters away from success. Can you relate?

Even if the improvement is only a millimeter over the last run, do-overs can make all the difference. Watching the Olympics recently, I saw a few races where millimeters or milliseconds were what separated the gold medalist from the rest of the competitors.

Anthony Robbins talks about how the difference between success and failure is only a millimeter apart in this inspiring video.

I am not talking about a Mulligan – the do-over in golf you request because you didn’t like your first shot. I am talking about an informed do-over. There are a number of places where the do-over make sense in your business and I believe should be built into your business practice. Part of the key to success, is to use available feedback or tools to help you improve on your previous attempts or initiatives.

Here Are a Few examples of How Using a Do-Over in Your Marketing Can Be The Key To Success

Headlines, Blog Post Titles, and even Book Titles or Sub Titles

A mentor of mine recently suggested that perhaps better blog post titles would help with readership and engagement. I decided to use an A/B split test tool to see if my original post title [‘A’], could be improved with an alternate [‘B’] . I used a free plugin called Title Experiments Free that randomly displays the 2 post titles and ranks them based on performance. I tested three titles: in two out of three cases, my original ‘A’ title was preferred, and in the third case, the alternative headline is proving to be a better option than my original headline.

Pitching the Press

If your story idea or pitch doesn’t land the first time, you can go back to a journalist or publication with a revised pitch or a new one altogether. Clearly, if you have gotten feedback from the journalist or media outlet on what improvement or changes your pitch needs to get them interested , that is ideal but that’s not always an option. You can do your own research by looking at some of their published stories and see if you can identify how they are different from your pitch, and use this insight to improve your stories before re-submitting.

[clickToTweet tweet=”‘You miss 100% of the shots you don’t take’ – Wayne Gretksy. via Why You Get a Do-Over” quote=”‘You miss 100% of the shots you don’t take’ – Wayne Gretksy”]

Your book launch or book marketing

Perhaps your book didn’t get the kind of reception that you had hoped for. Maybe you got rejected by publishing houses you submitted your book to. You are not alone. Agatha Christie’s book pitches were continually rejected for 5 years, before she landed a publishing deal. Her book sales are now second to the best selling author of all time, William Shakespeare.

There is no reason you can’t go back to your book for a do-over and make some tweaks until you succeed. This can include any aspect from the book pitch, the book title or subtitle, the book description, the cover, the book category it is listed under in Amazon and Barnes and Noble, to your book landing page design and content.

Coca Cola has done this numerous times, releasing ‘New’ versions of coke. Some have disappeared quickly and some have succeeded and stuck around.

[clickToTweet tweet=”Don’t Give Up Before the Magic Happens- F Flagg via Do-Overs Need to Be Part of Marketing” quote=”‘Don’t Give Up Before the Magic Happens’- Fanny Flagg”]

Where are there opportunities in your marketing for a do-over that can make all the difference in your success?

How Thinking Big Can Be Bad for Building Authority

How Thinking Big Can Be Bad For Building Authority

Think big. Create a big hairy audacious goal BHAG. You have all been encouraged to do that. The truth is that thinking big can hurt you in the short term when it comes to everything from building authority, seeking publicity to book reviews and more.
It’s great to create that big hairy audacious goal and to think big, however if it’s not put in perspective it can actually hurt you when it comes to achieving some of your goals, especially when those goals involve third parties such as building authority, getting media coverage, being a radio show guest or getting book reviews.

Prospects sometimes come to me stating their desire to be featured in Entrepreneur magazine, The New York Times or in the ultimate outlet – Oprah magazine. Those are great goals, however, sometimes you have to start out in the minor league, before the majors take notice of you.

Let’s take a page from Oprah’s path to success

Oprah didn’t start out as a nationally recognized, incredibly popular talk show host. She started out part time at a local black radio station in Tennessee. From there she went to another local station as both the youngest news anchor and the first black female news anchor at Nashville’s WLAC-TV. It wasn’t until 2 jobs later that she was discovered by a Chicago station that invited her to come work on a talk show, which soon lead to what we all know as The Oprah Winfrey show.

We might never have heard of Oprah if she only had her sights set on getting hired directly on a major network show, and wouldn’t consider anything less. Instead she began part time, at a local station and kept stepping up into bigger and more visible roles.

It’s important to not to overlook local or smaller opportunities because they often lead to other opportunities. You may be missing out if you’re overlooking opportunities, and holding out exclusively to land the big one first.

Starting smaller offers multiple benefits

By starting smaller or with lesser known media outlets, you get to do a few positive things:

Have an easier time getting opportunities – local media likes local stories, and there is often less competition seeking them
You can practice and polish your skills – better to flub in your small town paper than in The New York Times….
Larger media outlets, producers and book reviewers often scan local media or smaller blogs for story ideas.
The media mentions or reviews you receive are great content to fill your media room or press kit with

For the big win that you’re looking for, it just may not be the first publicity or place you get quoted.

Oprah got her break as an anchor on the news, because she was willing to work at a small local station.

So when it comes to getting publicity, being a guest on a podcast, getting your book reviewed and many other desirable situations, having some experience, even if it’s not from the top network or leading company counts.

Describing what journalists look for in a source, Dawn Reiss, freelance journalist /writer for various national outlets said,

“A lot of the major outlets will do a Google search on people to see where else they’ve been published.”

So being published, somewhere, counts. If you steadily and consistently build your authority and showcase it properly online, those big opportunities will come.

What opportunities are you overlooking because you think they are too small or insignificant?

This first appeared in Business2Community

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Don’t Call Yourself An Expert

Don’t call yourself an expert, even though I know you want to be seen as one. Saying I’m an Expert doesn’t always feel right – whether you have impostor syndrome and don’t think you are worthy of that title [even though you most probably do deserve to be called an Expert], or you fear being seen as being boastful.

The real reason calling yourself an expert doesn’t work, is because we live in a review or reputation economy. People don’t trust what you say about you. Sorry, that is the truth.

Here is what they do trust, according to Neilsen’s Trust in Advertising survey:

Recommendations from friends and family
Online reviews, recommendations and social proof [high number of likes, huge twitter following…]
The media

Not mentioned in the survey, but they also trust: Authors

Don’t Try this Trick at Home

Muhammad Ali called himself The Greatest, before he even believed he was.

It worked for him, but for 99.999999% of us, we would raise some eyebrows and be thought of as many things BUT the greatest.

To communicate that you are an expert to your network – prospects, partners, social media, clients, and even your mom….

Don’t Call Yourself An Expert – Do this:

Display reviews, recommendations, media mentions and testimonials prominently on your website, in your social profiles, in your bio… [More about how to do this effectively in an upcoming post]

Let others do the talking for you. It’s much more effective and believable. And it doesn’t feel braggy or insincere as it does when you call yourself an expert.

Here is what this could look like in person. When asked, “What do you do?” You could respond with something a client has said about you. I might respond as follows:

“My clients call me the ‘Make it Happen Maven’ – I help them get more visibility and authority positioning, and help them become bestselling published authors.”

Not only is it a lot more authentic and in tune with our review economy, it’s a lot more intriguing than saying, “I am an authority marketing and book publishing expert.”

Now, what do you do? Please comment below and let me know!

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How Not to Be One of the 45% of HARO Media Pitches That Suck

Not getting responses to your Help a Reporter Out HARO media pitches? The reason may be that your pitches don’t include the 7 must-haves for a successful HARO media pitch. Either you aren’t giving journalists what they need, or your pitches simply stink. The pitch that does satisfy on all counts, gets the publicity.

I am not a journalist, however I occasionally use HARO to find sources for a story, a blog post, or book that I am working on. My team and I use HARO to get publicity for myself and my clients, and we’ve had a lot of success with it.

After posting a query on HARO recently, I was surprised by the number of pitches that missed the mark. Some simply sucked. And it doesn’t have to be that way.

In an effort to help you not be one of the 45 % of pitches that suck, I analyzed the responses I received. The collated results are presented here. It was a small sampling; not sufficient to call this a scientific study, but valuable information if you put it to use. I also interviewed a few journalists on best practices for HARO media pitching, and what they like to see in a pitch.

I started by asking for insight on succeeding with HARO from its founder Peter Shankman, who said:

“In the past ten years, journalists have been tasked with doing ten times more with five times less. Truly want to get your story placed? Do as much of the journalist’s work as you can. Give smart background. When you offer a source, make sure they can talk and know what they’re saying. Beat the herd by being just a little bit better.

Oh, and be fast. Super, super fast. Get your reply out within five minutes of receiving the HARO.”

The key to pitching HARO successfully comes to, as Mr. Shankman says, “doing as much of the journalist’s work as you can.” In an age of 24/7 news, with reduced newsroom staff, journalists’ jobs are more challenged than ever, so your key to getting the publicity you want is to literally help a reporter out.

How journalists use HARO:

To find sources, as well as to help develop a story idea they are working on
When they are on a tight deadline, as well as for stories with more lead time

“I use it both for same-day deadlines and for long-term features and I’ve really gotten wonderful stuff for my stories from it – both from average people, whose opinions and experiences are hugely important in my work, and from experts from every field,” – an editor for a major U.S. news organization who uses HARO several times a month [they requested anonymity].

To get started let’s look at a sample HARO query – broken up into sections.

What Journalists want in a response to a query:

Journalists told us they want you to provide all the requested information in a concise response so that if they are on a tight deadline, they have all the information that they need to use you as a source without needing to speak to you. That said, it’s very important to include a phone number and other contact information, should they have the time and want to follow up and verify information, do an interview or get additional information.

What Journalists don’t want …

Busy journalists don’t want to have to guess who you are, what information or expertise you have to share, to have to try and locate your contact info, or try and locate you. This may sound obvious; however, many pitches were missing some or all contact info.

I encourage my clients to think of their pitch like a gift, with their entire pitch and supporting assets nicely and attractively packaged, so it’s all in one place. Incomplete, off topic or unclear pitches just clog a busy journalist’s inbox and often just get deleted.

“You can have everything in life you want, if you will just help enough other people get what they want.” – Zig Ziglar

7 Must-Haves For A Successful HARO Media Pitch:

Get your pitch in asap.
The number of responses to a query can be anywhere from 10-100 depending on the topic or media outlet. Queries from top national publications tend to get more responses than smaller or lesser known media. Busy journalists often go with the first great pitch they receive.

Create a compelling subject line
In a sea of responses [average query gets 35-100 responses], your subject line can help your email get noticed, though a long query title, leaves less room for your unique pitch to show in the journalist’s inbox view.

24% of HARO media pitches rated ‘very good’

Use a greeting
Business communication usually start with a greeting. Granted, some HARO queries are posted anonymously, so you don’t have an actual name of a person to address. This is not something our journalists noted, nor a requirement, however a greeting is a standard business pleasantry. One that addresses the journalist by name is courteous and also demonstrates you have read the query carefully, which goes a long way towards your credibility.

52% started their pitch with a greeting, addressing me by name. The balance had no greeting at all.

Establish your credentials
To be used as a source by a journalist, you need to let them know what your credentials are, concisely, right within your pitch. Demonstrate you are a good, expert source for their story. One mistake we see repeatedly is “my bio is on my website.” A busy journalist with 95 other responses, will either hit delete or just move on to the next pitch which contains all the information they are seeking.

64% of HARO media pitches established their credentials within the email

Fit the requirements
While not all pitches have requirements, the ones that do have them for a specific reason, so it’s important to respond only if you are a fit.

47% of pitches fit our requirements, 35% might be a fit but needed clarification, 16% didn’t fit at all

“And a lot of the people weren’t on target. I was very specific in my HARO query about how I was looking for responses on how to invest. Another example, in a query on the business side of co-working spaces, a lot of people responded back saying, ‘Oh, I work at a co-working space. Would you like to talk to me?’ And that’s not useful.” – Dawn Reiss, freelance journalist /writer for various national outlets.

Complete, Cut and Paste Response
The ‘cut and paste’ response is where the person has answered the questions posed in the query, right within their email pitch. A busy journalist doesn’t want to interview you to find out if you are the right source for their story. Or they might like to interview you, but with limited time, they’ll have to do with taking your response as is, and cutting and pasting it into their story, citing you as the source.

“I much prefer a response that actually provides the comment or information the person wants to share.” – An editor for a major U.S. news organization who uses HARO several times a month [and requested anonymity].

In other words, if a query asks for you best tips for mobile marketing, include your best tips for mobile marketing right in your email pitch.

Include a phone number
While our journalists have stated that they often don’t have time to speak with you for a story, they still expect you to include your phone number. That way, should they want to get additional information, touch base before going to print or interview you, they already have your contact info.

Only 41% of our respondents included a phone number in their pitch

I hope you will use this information to help you succeed in your HARO media pitches. To your publicity success!

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5 Ways to Promote Yourself That Don’t Feel Icky

Mom used to tell me it’s not polite to brag.

And no one likes a braggart!

The funny thing is that people often assume that some who brags a lot is very confident and outgoing, the fact of the matter is that they may actually be insecure and seeking outside reinforcement.

Ok. So you don’t want to be seen as a braggart.

If you don’t share your company’s offerings, your accomplishments, successes and milestones, how will your prospects and clients know about them? How will you share your gifts and service with more of the people who need them?

If a tree falls in the forest…

You do need to get the word out and promote yourself and your services on a regular basis. The great news is that there are ways to do it that won’t make you feel icky or a braggart.

5 easy ways to toot your own horn that won’t make you feel uncomfortable:

Talk about your business in the third person – a simple mindset shift
This is a common problem for soloprenuers. A simple trick to remove feeling uncomfortable about promoting yourself is to think of yourself or your business as another entity, a third party. Think about how much easier it is to share a friend’s accomplishment with others. Treating your business like that friend, makes it easy to talk about your business without holding back or feeling discomfort.

Make the customer the hero of your story
Focus your marketing and content on your client’s success stories [with their permission]. You solved their problem successfully. They are now raving fans. Create a case study, blog post or press release. If you focus on the client, the content you create will feel less like you are being self-promotional. It will also be something that the client will naturally want to share with their audience, garnering your even more mileage and visibility!

Be a customer educator and advocate
Offer great tips and information that will help your audience – both prospects and clients succeed. This will naturally position you as a knowledgeable resource, which will attract people who need your services. Don’t be afraid to give away your best content.

Just calling yourself the expert isn’t going to do it these days. Positioning yourself as an educator and an advocate for your customers success should be your major focus. When a prospect feels you are the source of valuable information, and they know you truly care about their results, then they will be the ones calling you the expert. – Jack Mize

Let others sing your praises – it carries more weight
It’s not what you say about you, it’s what they say about you. Prospects trust recommendations from friends and family, online reviews and the media; these sources directly influence purchasing decisions. Have an active plan for gathering testimonials, getting media mentions…and display them prominently on your website, marketing materials…

When someone asks what you do, you can quote a customer…For example, “Clients say we solve their ___ problems quickly and affordably”

Make it easy for others to talk about you
There are many great plug ins and tools that make it easy to share content from your website or blog. If the share buttons are always available next to your content, your audience is more likely to help spread the word, as it’s almost effortless. I love the Social Warfare plug in as it gives you many options to help people share your content including customized social media images, pre-populated tweets and posts.

Focus on the great work you do, and how you can solve problems and provide solutions. There are folks out there who really need your help and you are doing them a disservice by not letting them know about your services and solutions

Related Content:

How to Use HARO to Get Press

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Media Lead Times – Key To Pitching The Media Successfully

Why I can’t get you into Entrepreneur or Inc. magazine next month.

I’ve gotten this request many times from prospects, “Can you get me featured in Entrepreneur magazine next month?”

No, I say without hesitation.

Not because I doubt my pitching skills but because there is something called lead times.

“Why not? I’ll pay whatever you charge,” persists the prospect.

Let me stop you right there. I didn’t hesitate to say no because TV, radio, magazines, newspapers, and some blogs and websites have lead times that govern their operations. These timelines may vary for different types of media outlets. Still, if you want to get media coverage or pitch a story or article, it’s essential to understand their lead times.

A Lead time in publishing describes the amount of time that a journalist has between receiving a writing assignment and submitting the completed piece. Depending on the publication, lead times can be anything from a couple of hours to many months. [source: Wikipedia]

Print publications like Entrepreneur or Inc. plan their issues four to six months in advance. This is one of the reasons that PR firms require a minimum 6-month retainer. Publicity can take time and planning to build a smart and strategic campaign, one that gets you media coverage.

As to my prospects who want to get featured next month, you are just too late. But don’t despair. With some planning, you can pitch the media with enough lead time to be quoted or appear on air, in print, or online.

Plan Backwards

Part of the key to successfully pitching publications on a story, a product launch, or an event is to work backward from your event date.

This way, if you were launching a product on February 1 of next year to get mentioned or featured in a print magazine such as Entrepreneur, you would have to start pitching 4 to 6 months before – in August to be safe.

I find planning backward can be can be beneficial when planning events and other promotional initiatives that have a firm date or event that I am building toward.

Here are some media lead times:

Monthly Consumer Magazine – Lead Time is four to six months

Newspaper sections vary [so it is best to check with the publication]

Daily Newspapers – Lead Time is one to three weeks*

TV Morning Shows [National] – Lead Time is two weeks to two months*

When in doubt, you can look at a publication’s media kit to see when the advertising closes for a particular issue; this will clue you into their lead times. You can always reach out to the publication to ask them precisely what their lead time is

* The one exception to these lead times can be ‘breaking news’. A story that has just happened and is considered very important and/or timely.

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Publicity Shy? Here are 6 Tips To Overcome It

I was watching the Tony Awards the other night, and thought I was about to witness something I had just been thinking about – the value of dress rehearsals. Literally.

It was around the third wardrobe change for co-host Kristen Chenoweth that I began to wonder if they had done a dress rehearsal in the latest dress. The neckline of this black coat dress was cut low and with every dance move that had Kristen bending forward, the dress revealed more and more…I thought we were going to see much more than she intended. – flashback to Beyonce and Janet Jackson Superbowl wardrobe malfunctions.

That may sound like an extreme example, however if you think about it, you don’t know how you or your clothing will look or perform in a public situation, unless you hold dress rehearsals.

A rehearsal is an event that occurs as preparation for a performance. It is undertaken as a form of practicing, to ensure that all details of the subsequent performance are adequately prepared and coordinated. Most commonly employed in the performing arts as preparation for a public presentation, rehearsals are nevertheless used in other contexts, as well, to prepare for the performance of any anticipated activity [source: Wikipedia]

I’ve been thinking about the difference between publicity shy or nervous about seeking media attention and putting yourself out there, and being confident. A dress rehearsal can be the best gift you can give yourself; and not just the shy, introverts, and newcomers, experienced individuals still need to do a trial run or be at risk for a variety of unnecessary mishaps.

A dress rehearsal, in every sense of the word, can make all the difference. Whether you are seeking publicity and on camera interviews or public speaking opportunities or even a job interview, you can benefit from a complete dress rehearsal. You may ace your interview brilliantly, and the last thing you need would be a wardrobe mishap or malfunction.

Here are 6 ways a dress rehearsal will help you be a media darling or ace speaker:

Build Confidence – Practice may not make perfect, however it builds your speaking or interview muscles and along with them your confidence. Each time you do an activity, even in practice, you get a little more confident.

Master Rhythm and timing – A speech or interview can take a few tries before you develop pleasant pacing and delivery.

Shape Your Ideas and talk into concise sound bites – The media love you to speak in concise, easily quotable sound bites. Speaking in this fashion for most of us requires practice.

Get comfortable with technology – whether it’s a head set or a PowerPoint clicker, you want to learn to use them without a live audience watching you fumble or struggle with them.

Wardrobe – A full tryout of your head to toe outfit and make up while give a speech and doing all the activities you will be doing in the public eye, will ensure you don’t have embarrassing surprises. Try getting in and out of a car, climbing stairs, standing and sitting in your outfit. The wrap dress that looks great while you are standing on stage, may unwrap when you sit, causing a very revealing problem for a seated interview.

Try it on for color – A few photos and videos from head to toe while standing and seated, will ensure you like the way the outfit looks on film, and catch any other potential color clashes in advance.

Background Check – A distraction in the background can detract from your success. If you are going to be on a televised show, ask what color the background is, and check clips online to see what color outfits past guests looked best wearing on air.

If you are going to shoot your own video, have someone photograph you on the spot where you will be standing to record. Make sure the clothing works with the background, and also that there are no distracting objects behind you or that appear to be growing out of your head.

You can always hire a coach or mentor to help you build media skills and confidence.

Most of us don’t like surprises. Especially embarrassing ones.

What event do you have coming up that could benefit from a dress rehearsal?

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Publicity, The Lottery and Your 90% Advantage

When it comes to publicity, there are a few takeaways from the lottery that are worth considering. Getting publicity can feel like winning the lottery as it often comes with a lot of the positive attention and benefits. It can also create a cash windfall it that can help to attract more clients who now see you as a top expert who they are willing to pay top dollar to work with you.

The takeaway I want to bring to your attention is, a concept that has been used to promote the New York state lottery for years. Their campaign slogan: You have to be in it to win it.

It’s an apropos statement that applies to Public Relations. 90% of entrepreneurs and small businesses don’t do any PR, missing out on incredible free opportunities for visibility, increased traffic and recognition, as well as the value of transferred authority that media mentions convey.

Simply by adding PR to your promotional initiatives, you can jump into the top 10% of businesses, many of whom may be your direct competitors. Advantage Yours.
I recently wrote a guest blog post entitled: Why PR Should Be Part of Your Content Strategy

There are 2 great reasons PR should be part of your content strategy.
“We are living in a world now where visibility creates opportunities and reputation builds trust,” according to Dan Schwabel, author of Promote Yourself and a Forbes magazine contributor.

Your content can achieve both for you – create visibility and trust – in one easy step with public relations. Consider this: you are already creating content. Why not designate some of your pieces for public relations. You’ll need a few strategic pieces written for and pitched to targeted media where your audience already flocks.

When it comes to PR, don’t depend on Luck
Unlike the lottery, where luck and odds are your silent partners, PR shouldn’t depend on luck.

By definition, PR is the professional maintenance of a favorable public image by an organization or a famous person. Its also, the technique or process of attracting attention to people, products, etc.

A competitor’s media coverage that you may think was a stroke of luck for them, was most likely the result of a savvy strategy, PR plan and consistent implementation on their part.

I believe that Publicity happens when preparation meets opportunity. By becoming PR savvy and actively creating and implementing a PR strategy – you prepare, create and attract media opportunities on a regular basis.

With the definition of media and the number and type of outlets continually expanding [think Instagram, tablet magazines… ] there are increasing opportunities for media coverage and mentions. Journalists, bloggers, publishers all need steady stream of fresh content and expert sources – in other words they need you and your stories.

Your advantage gets even better if you utilize optimization. Create your pitches and press release on topics of interest to your target audience, utilizing language or keywords that they themselves would use. It helps create an emotional connection with your audience, resonating deeply and helping them connect with you better. It can also help you potentially rank higher in the search engines for your targeted keywords.

Ready for a PR win? Time to get in the game.

Want my help with your PR efforts? – check out my program Magnify Your Message

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